Return Policy

SHTFandGO proudly stands behind the carefully selected products we sell. If you are not 100% satisfied with your SHTFandGO purchase, you may exchange or return it for a full refund less shipping and handling costs for upto 30 days from purchase with exceptions on some products.

Customer will be charged original shipping and return shipping costs.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Any shipment refused delivery will be charged shipping fees for original delivery and return shipping. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as books, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Water Filters
  • Knives
  • Air Rifles
  • Firearms
  • Weapons
  • Stun Guns
  • Tasers
  • Ammunition
  • Close Out Items
  • Downloadable software products
  • Some health and personal care items

Items must be returned within 30 days of purchase, unused, undamaged and in original packaging.  Any item returned that is used, damaged will be charged a minimum restocking fee of 50% of the purchase price depending on individual situations.  Water Filter and Water purifying products are not refundable due to product can never be resold from possible contamination.  Contact our customer service department for exchanges or defects.  Clearance items, surplus items and scratch and dent sales are final and no returns accepted. To return an item, please contact us below with the reason for your return and we will issue an RMA (Return Merchandise Authorization) number with return instructions.

Please call 612-888-7483 or email: